Privacy policy

BrightenDay is a **free matching and information service** that helps families look for licensed or certified adult day centers. We are **not** an adult day center, health care provider, or licensed care professional, and the information on this site is **not medical advice**.

What we collect

When you use BrightenDay, we collect the information needed to respond to your request and help you look for adult day care options.

We may collect:
- Your name and contact details, such as phone number, email, city, and state
- Basic details about the older or disabled adult's general care needs, such as whether you are looking for a social day program, adult day health, dementia day care, transportation, language support, or part-time or full-time daytime help
- Your communication preferences and the details you choose to send us in a form, call, text, or email
- Basic website use data, such as pages visited, device type, browser type, and general location from IP address

We do not ask for or need a medical intake. Please do not send medical history, diagnoses, medication lists, Social Security numbers, bank or card numbers, insurance member IDs, or other sensitive records through this site.

If you want help finding options, you can use get matched without sharing private medical records.

How we use your information

We use the information you share to provide the service you asked for.

To contact you. We may call, text, or email you about your request.
To help you look for options. We may use your location and general care needs to identify adult day centers that may fit.
To share your request with participating centers. If you ask for matching help, we may share your contact information and general care-need details with licensed or certified adult day centers in our network so they can contact you.
To improve the site. We may review how people use our pages to make the service clearer and easier to use.
To protect the service and follow the law. We may use information to prevent misuse, respond to lawful requests, or enforce our terms.

BrightenDay does not provide adult day care, nursing care, supervision, medical care, legal advice, or financial advice. We do not diagnose conditions or recommend treatment. If you have a medical emergency, call your local emergency number.

Our matching service is free to families. Participating centers pay BrightenDay a flat fee to be part of the service.

Your choices

You stay in control of what you share.

You can choose not to submit a form.
You can ask us not to call, text, or email you again.
You can ask us to update or delete the contact information you gave us, subject to any legal or business recordkeeping needs.
You can set your browser to limit some cookies or tracking technologies.

If you are comparing programs, we encourage you to read more about how to choose an adult day center before you enroll anywhere.

No matter how you find a program, you visit, you compare, and you choose. Always choose a licensed or certified adult day center, verify the license or certification yourself, visit in person, and confirm services, costs, schedule, and safety policies in writing.

How information may be shared

We do not sell your medical records because we do not ask for medical records in the first place. We may share limited information in a few situations:

With participating adult day centers when you ask for matching help
With service providers that help us run the website, forms, phone systems, email, or analytics
If required by law, court order, or to protect rights, safety, or the service
As part of a business transfer, such as a merger or sale, if allowed by law

We aim to keep sharing limited to what is reasonably needed for the request you made. We expect families to confirm details directly with any center they consider.

Important limits and family safety

BrightenDay provides information and matching, not care. Program cost, hours, services, and eligibility vary by center, level of care, state, and any Medicaid or other benefits. Any prices or schedules on our site are typical examples, not quotes or guarantees.

For your family's privacy and safety:
- Share only contact information and general care needs on this site
- Do not upload sensitive records unless a center you choose asks for them through its own secure process
- Verify the center's current license or certification yourself
- Visit in person before enrolling
- Get services, schedule, transportation, meals, and total cost in writing

You can also review our overview of adult day care programs if you are still deciding what kind of daytime help may fit your family.

In plain words

We keep this simple: BrightenDay is a free service that helps you look for adult day centers. We collect contact details and general care needs so we can respond and help with matches. We do not provide care or medical advice, and we do not ask for medical history or other sensitive records.

Common questions

Do you collect medical history or diagnoses?

No. BrightenDay collects contact information and general care-need details only. We do not ask for medical history, diagnoses, medication lists, Social Security numbers, account numbers, or other sensitive records.

Will adult day centers contact me if I ask for help?

They may. If you request matching help, BrightenDay may share your contact information and general care-need details with participating licensed or certified adult day centers so they can contact you about their programs. You can ask us to stop contacting you at any time.

How can I protect my family's privacy while looking for care?

Start by sharing only what is needed to ask for information. Avoid sending medical records through general website forms. Before enrolling, visit the center in person, verify its license or certification yourself, and confirm services, schedule, safety policies, and cost in writing.