Terms of use

What BrightenDay does

BrightenDay helps families learn about adult day care and get matched with licensed or certified adult day centers. We are not an adult day center, health care provider, or licensed care professional. We do not provide hands-on care, nursing, supervision, transportation, or treatment.

Our role is simple: we share general information, explain common program types, and help you connect with centers you may want to contact. You can learn more about program types on our adult day care programs pages or start with free matching.

You make the final decision. You visit, compare, and choose the center that fits your family. Before enrolling, always verify a center's license or certification yourself, visit in person, and confirm services, safety, hours, and costs in writing.

What this site is and is not for

This site is for general information and contact help.

It is not medical advice. We do not diagnose conditions, recommend treatments, review medicines, or tell you what care your loved one needs. If you have a medical question, speak with a qualified clinician. If you think there is a medical emergency, call the local emergency number right away.

It is also not legal or financial advice. We may share general information about costs or common ways families may pay, such as Medicaid waivers, the VA, or long-term-care insurance. But coverage, eligibility, and payment depend on the program, the state, the level of care, and your loved one's benefits. Nothing on this site is a promise of coverage or enrollment.

Any cost, hours, or schedule information on our site is a typical range or example, not a quote or guarantee. For example, many programs run roughly 7am-6pm, but actual hours vary by center. You can read more about typical ranges on our costs page.

What information you may share with us

To use our matching service, we ask for contact information and general care-need details only. This helps us understand what kind of adult day center you may want to contact.

Please do not send or enter:
- medical history
- diagnoses
- medication lists
- Social Security numbers
- bank or account numbers
- insurance member numbers
- copies of medical or legal records

Examples of helpful general details are:
1. your city or ZIP code
2. whether you need a social day program, adult day health, or dementia day care
3. preferred days or hours
4. whether transportation or meals matter to your family
5. the best way to reach you

If you want help understanding the main program types before you share your information, see how adult day care programs differ.

How matching works and your responsibilities

Matching is free to families. Participating centers may pay BrightenDay a flat fee to receive referrals, but BrightenDay does not charge your family to be matched.

When you ask for help, we may use the details you provide to identify centers that may fit your location and general needs. A match is not a recommendation, endorsement, guarantee of quality, or promise that a center has current openings.

Please take these steps before you enroll anywhere:
1. Verify the center's current license or certification yourself.
2. Visit in person if you can.
3. Ask for the daily rate, hours, trial-day policy, transportation area, and services in writing.
4. Confirm whether the program can meet your loved one's needs.
5. Review the center's own paperwork, rules, and refund terms carefully.

Needing daytime help does not mean you are failing your loved one. Respite matters. If you want support around that decision, our caregiver respite guide may help.